Amazon / Marketplace Manager

What can a Remote specialist of the Myspecialist network do for your application for "Amazon / Marketplace Manager"?

A listing suppressed without warning, the Buy Box lost to a reseller, variations broken after an upload, FBA stock stranded, an account health alert: on Amazon and other marketplaces, product visibility depends on strict rules, flawless catalogue data and daily monitoring of seller accounts. Each platform has its own requirements for categorisation, content and performance, and a single unresolved issue can be enough to make an offer disappear from search results.

Here is what an Amazon / Marketplace Manager from MySpecialist can take on:

• Product listing creation and optimisation: writing and updating titles, bullet points, descriptions, backend search terms and images in line with each category’s rules and shopper search behaviour.
• Catalogue and variation management: structuring parent-child families, attributes, EAN and ASIN codes, and fixing broken variations, duplicates and categorisation errors.
• Uploads and data feeds: preparing and submitting inventory files, enriching supplier data and checking synchronised feeds between the ERP, the website and marketplaces.
• Brand content: setting up and updating A+ content, the brand store and Brand Registry elements.
• Pricing, offers and Buy Box: monitoring prices and competing offers, identifying unauthorised resellers and adjusting offers to retain the Buy Box within the agreed commercial rules.
• Stock and FBA logistics: tracking stock levels, preparing shipments to Amazon fulfilment centres, checking receipts and resolving discrepancies or stranded inventory.
• Seller account health: monitoring performance metrics, warnings and claims, and preparing responses and action plans when required.
• Issue and suppression handling: identifying blocked, suppressed or rejected listings, analysing the cause and correcting the data or documents requested by the platform.
• Marketplace support cases: opening, substantiating and following up cases with Seller Support through to resolution.
• Advertising campaign management: day-to-day management of Sponsored Products and Sponsored Brands campaigns, tracking spend, keywords and advertising cost of sales.
• Multichannel and other marketplaces: publishing and maintaining offers on bol.com, Cdiscount, Zalando or other platforms, according to their specific requirements.
• Performance reporting: tracking sales, sessions, conversion rates, returns, customer reviews and profitability per SKU, and flagging trends and anomalies.

The manager can work on a Seller Central or Vendor Central account, across one or several European countries and on catalogues ranging from a few dozen to several thousand SKUs, including during a brand launch, the opening of a new marketplace or the takeover of an account in difficulty.